Health report is not populating data for few devices in CABI

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

 

We are facing an issue with health report in CABI for few devices that when we select the devices in select device filter in the report we are not able to see any metrics in the Metrics filter which are enabled in configuration. When we are checking the data in database all QOS data is present for those devices. Kindly assist on this issue.

 

Environment

Release : 20.3

Component : UIM - CABI

Resolution

Follow the below step:-

== Deactivate and activate the discovery _server & Discovery_Agent

== create the get and attach queue

==Run the SNMPCollector forcefully component discovery