Where can I find version info for email security cloud?
search cancel

Where can I find version info for email security cloud?

book

Article ID: 238920

calendar_today

Updated On:

Products

Email Security.cloud

Issue/Introduction

When creating a case with technical support, one of the fields asks for the version number. Where can I find this information?

Environment

Email Security.cloud

Cause

The design of the ticketing system

Resolution

The ticketing system was tailored to the needs of Broadcom/Symantec products overall, which usually do have versions. Email security.cloud does not as it is a SaaS product, so you can just choose any version number there that you want to. It doesn't affect on how the case is handled for Email Security.Cloud.