search cancel

Where can i find Version info for email security cloud?

book

Article ID: 238920

calendar_today

Updated On:

Products

Email Security.cloud

Issue/Introduction

When creating a ticket with technical support, one of the fields asks for the version number. Where can I find this information?

Environment

Release : 10.7.5

Component : Default-Sym

Resolution

The ticketing system was tailored to the needs of Broadcom/Symantec products overall, which usually do have versions. Email security.cloud does not, so you can just choose any version number there that you want. It doesn't change how the case is handled for Email Security.Cloud.