How to download the Advanced Authentication 9.1 SP3 package from Support Portal?

Products

• CA Risk Authentication
• CA Advanced Authentication
• CA Advanced Authentication - Risk Authentication (RiskMinder / RiskFort)
• CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort)

Issue/Introduction

How do I download the Advanced Authentication 9.1 SP3 package from Support Portal?

Environment

Release : 9.1 SP3

Component : Symantec Advanced Authentication (Strong Authentication and Risk Authentication)

Resolution

Follow these steps to download 9.1 SP3 patch from support portal:

1. Using your support credentials please logon to https://support.broadcom.com/.

2. Click on "My Downloads" under "Software > Cyber Security Software" sub tab.

 

3.  Click on "ADVANCED AUTHENTICATION"

 

4. Click on "Solutions" tab.

 

5. Click on "9.1" under "CA Risk Authentication for Consumers MULTI-PLATFORM" as shown.

 

6.  Download the fix "Advanced Authentication 9.1.03" from this page.

 

Just open a support case and Engineer will help you download if you do not see the required patch on the Broadcom support portal.