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Allocation Cost Blank On Project Team Staff Page

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Article ID: 238879

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Some team members on a project are showing a blank field in Allocation Cost field.

Environment

Release : All

Resolution

Make sure the following are fulfilled:

1. The rate matrix should include a match for the resource?
2. Is the 'Allocation' field showing and is there a set value for the resource?
3. The 'Allocation Cost' gets updated from the Action > Update Cost Totals .

Additional Information

The job(Update Earned Value and Cost Totals) can be ran on a daily basis to update for all projects.