apm_bridge not processing data

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Apm_bridge is backfilling without processing and is queued up

Error message on apm_bridge.

at com.nimsoft.nimbus.NimSessionBase.send(NimSessionBase.java:813)
... 14 more
Apr 05 14:43:17:333 ERROR [TopologyService, apm_bridge] Exception in NimServerSessionThread.run. Closing session.
Apr 05 14:43:17:333 ERROR [TopologyService, apm_bridge] (2) communication error, Error when trying to send on session (S) com.nimsoft.nimbus.NimServerSession(Socket[addr=/##.##.##.##,port=48002,localport=61240]): Software caused connection abort: socket write error

... 9 more
Apr 05 14:44:10:576 INFO [APMInventoryService RUNNING, apm_bridge] Done updating APM Inventory
Apr 05 14:44:10:576 INFO [APMInventoryService RUNNING, apm_bridge] Running APM Inventory Update
Apr 05 14:44:10:577 INFO [ForkJoinPool-4-worker-1, apm_bridge] Skipping inventory for profile 1 with origin ##### / A previous inventory session is still in progress
Apr 05 14:44:10:578 INFO [ForkJoinPool-4-worker-7, apm_bridge] Skipping inventory for profile 2 with origin #####/ A previous inventory session is still in progress
Apr 05 14:44:35:303 INFO [ForkJoinPool-4-worker-5, apm_bridge] Inventory contains 40 groups

Apr 05 14:45:08:676 ERROR [ATS Client - 25, apm_bridge] Could not POST to TAS NG. profile id: 3, host: example.com
org.apache.http.impl.execchain.RequestAbortedException: Request aborted

... 13 more
Apr 05 14:45:11:523 WARN [TopologyService RUNNING, apm_bridge] TopologyService subscription is not OK, resubscribing

Environment

Release : 20.4
Component : apm_bridge

Resolution

- Deactivate the apm_bridge probe
- Open the hub configuration > Queue tab
- Delete the apm_bridge_inventory queue > Apply
- Activate the apm_bridge probe 

Note: When the probe is activated the apm_bridge_inventory queue will get recreated.