In the My Request module, the target field value is always displayed as "NEW".
The target user display name is not resolved and is displayed as NEW.
For Portuguese
No módulo "Minhas Solicitações", o valor do campo de Destino é sempre exibido como "NOVO".
O nome de exibição do usuário de Destino não é resolvido e é exibido como NOVO.
For Spanish :
En el módulo "Mis solicitudes", el valor del campo Destino siempre se muestra como "NUEVO".
El nombre para mostrar del usuario de Destino no se resuelve y se muestra como "NUEVO".
Release : 14.3
Component : Identity Portal
14.3CP3 documentation: DE481968 match to this issue.
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-portal/14-3/release-notes/fixed-defects/Identity-Portal-14-3-CP3---Fixed-Defects.html
if you are in 14.4 , apply CP1+CHF1 should also address this issue
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-portal/14-4/release-notes/Cumulative-Patches/Cumulative-Patch-14-4-1.html
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-portal/14-4/release-notes/Cumulative-Hotfixes/Cumulative-Hotfix-14-4-1/14-4-1-Cumulative-Hotfix-1.html#concept.dita_b8a3b2ed-8c67-4204-bd63-54f2b0e4cbaf_FixedDefects