After turning on ActiveContentScanning with xmlmodifier the Symantec Protection Engine service wont start

Products

• Protection Engine for NAS

Issue/Introduction

After turning on ActiveContentScanning with xmlmodifier with the command below, restarting the Symantec Protection Engine service fails to start.

C:\Program Files\Symantec\Scan Engine>xmlmodifier -s //policies/ThreatPolicies/ActiveContentScanning/@enabled True policy.xml

 

Cause

The problem is the capitalized T in the word True.   The correct values for this command would be lowercase true or false.

C:\Program Files\Symantec\Scan Engine>xmlmodifier -s //policies/ThreatPolicies/ActiveContentScanning/@enabled true policy.xml

Resolution

Run the command with the correct value true or false.  Then restart the service.

C:\Program Files\Symantec\Scan Engine>xmlmodifier -s //policies/ThreatPolicies/ActiveContentScanning/@enabled true policy.xml