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Where are the Files stored in SaaS environment?

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Article ID: 238856

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

We are copying attachments over from an On Prem environment and moving them into the SaaS Dev environment. We are also planning when the copy is going to production so we need to know if the files are stored on the server or in the DB.

Environment

Release : 16.0.1

Component : Clarity APPLICATION

Resolution

In SaaS documents are stored in the File Store and document references are stored in DB. When moving file store to Production you should also move database as references to those documents are stored in the database.