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Edge and Chrome Support in Web Option

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Article ID: 238834

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Updated On:

Products

CA 2E

Issue/Introduction

Can you confirm if Edge is supported in Web Option?

Can you confirm if Chrome is supported in Web Option?

I thought neither were supported but I noticed this mention of Chrome on page 261 of ca-2e-8-7-source.pdf

Or here:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-2e/8-7/release-information/known-issues.html

 

 

Internet Explorer, Chrome, Firefox - F5 Key Behavior Web Option does not suppress the refresh behavior for Internet Explorer (IE), Firefox, and Chrome when your cursor is in the browser address bar and if you press F5 key.

When your cursor is in the browser address bar and if you press F5 key in any of the following browsers, a dialog opens with the following message:

  • Firefox: 260 CA 2E - 8.7 "To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier."
  • Chrome: "The page that you are looking for used information that you entered. Returning to that page might cause any action that you took to be repeated. Do you want to continue?”
  • IE: “To display the webpage again, the web browser needs to resend the information you’ve previously submitted. If you were making a purchase, you should Cancel to avoid a duplicate transaction. Otherwise, click Retry to display the webpage again.”

We recommend that you do not use the F5 key. However, if it is inadvertently pressed, select the Cancel option in the dialog box.

Environment

Release : 8.7

Component :

Resolution

We can safely say that CA 2E Web Option is compatible with the Microsoft Edge browser. The compatibility matrix will be updated to reflect this. A note around this would also be added to the Communities, once we make the announcement for CA 2E r8.7.3.