Unable to connect to Symantec VIP after Spring updgrade. Vipservice.jar incompatible with Spring 5

Products

• VIP Service

Issue/Introduction

After upgrading from Spring 4 to Spring 5, you are not able to connect to Symantec. The error we get is a 400 Bad Request. This can be traced to the VipSoapBindingStub class.   Method is:

getTokenInformation.   


LOGS:
2022-01-26 18:40:55.536 PST
cas-main-qal1-wug02…
2022-01-26 18:40:55,535 ERROR c.i.i.c.s.VIPTokenAuthServiceImpl [9f2-1475-4b46-a0a5-d132fd->00516:2070f311ea8c360050f4:] - VIP Manager Error: Remote exception while invoking Symantec::(400)Bad Request
{
insertId: "1234567890"
labels: {1}
logName: "projects/logs/cas-cas.log"
receiveTimestamp: "2022-01-27T02:41:00.550858452Z"
resource: {2}
textPayload: "2022-01-26 18:40:55,535 ERROR c.i.i.c.s.VIPTokenAuthServiceImpl [94e982d2-1475-4b46-a0a5-d132dbbe3cbd->00516:2070b0d4b4a311ea8c36005056a037a4:] - VIP Manager Error: Remote exception while invoking Symantec::(400)Bad Request"
timestamp: "2022-01-27T02:40:55.536309729Z"
}

Resolution

The VIP Service exposes SOAP APIs for the customers for credential verification and credential management operations.

Example: Register, Activate Token, Validate etc.

Customer consumes these APIs using various languages like Java and .Net and protect their applications.

The API's are compatible with Spring 5. If any issues are found, please reach out to support.