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Symantec VIP Vipservice.jar incompatible with Spring 5

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Article ID: 238806

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Updated On:

Products

VIP Service

Issue/Introduction

After we upgraded from Spring 4 to Spring 5 we are not able to connect to Symantec.   The error we get is a 400 Bad Request.   I traced it down to the VipSoapBindingStub class.   Method is

getTokenInformation.   


These are our logs
2022-01-26 18:40:55.536 PST
cas-main-qal1-wug02…
2022-01-26 18:40:55,535 ERROR c.i.i.c.s.VIPTokenAuthServiceImpl [94e982d2-1475-4b46-a0a5-d132dbbe3cbd->00516:2070b0d4b4a311ea8c36005056a037a4:] - VIP Manager Error: Remote exception while invoking Symantec::(400)Bad Request
{
insertId: "7mn4yuafoymx3ndbf"
labels: {1}
logName: "projects/logs/cas-cas.log"
receiveTimestamp: "2022-01-27T02:41:00.550858452Z"
resource: {2}
textPayload: "2022-01-26 18:40:55,535 ERROR c.i.i.c.s.VIPTokenAuthServiceImpl [94e982d2-1475-4b46-a0a5-d132dbbe3cbd->00516:2070b0d4b4a311ea8c36005056a037a4:] - VIP Manager Error: Remote exception while invoking Symantec::(400)Bad Request"
timestamp: "2022-01-27T02:40:55.536309729Z"
}

Environment

Release : 1.0

Component : VIP Service

Resolution

VIP Service exposes SOAP APIs for the customers for credential verification and credential management operations.

Example: Register, Activate Token, Validate etc.

Customer consumes these APIs using various languages like Java and .Net and protect their applications.

The API's are compatible with Spring 5 and if any issues found please reach out to support.