After we upgraded from Spring 4 to Spring 5 we are not able to connect to Symantec. The error we get is a 400 Bad Request. I traced it down to the VipSoapBindingStub class. Method is
getTokenInformation.
These are our logs
2022-01-26 18:40:55.536 PST
cas-main-qal1-wug02…
2022-01-26 18:40:55,535 ERROR c.i.i.c.s.VIPTokenAuthServiceImpl [94e982d2-1475-4b46-a0a5-d132dbbe3cbd->00516:2070b0d4b4a311ea8c36005056a037a4:] - VIP Manager Error: Remote exception while invoking Symantec::(400)Bad Request
{
insertId: "7mn4yuafoymx3ndbf"
labels: {1}
logName: "projects/logs/cas-cas.log"
receiveTimestamp: "2022-01-27T02:41:00.550858452Z"
resource: {2}
textPayload: "2022-01-26 18:40:55,535 ERROR c.i.i.c.s.VIPTokenAuthServiceImpl [94e982d2-1475-4b46-a0a5-d132dbbe3cbd->00516:2070b0d4b4a311ea8c36005056a037a4:] - VIP Manager Error: Remote exception while invoking Symantec::(400)Bad Request"
timestamp: "2022-01-27T02:40:55.536309729Z"
}
Release : 1.0
Component : VIP Service
VIP Service exposes SOAP APIs for the customers for credential verification and credential management operations.
Example: Register, Activate Token, Validate etc.
Customer consumes these APIs using various languages like Java and .Net and protect their applications.
The API's are compatible with Spring 5 and if any issues found please reach out to support.