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OWB Error: User_en.rwl Access Denied

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Article ID: 238789

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

User is having issue adding view from corporate view folder.

npWbench
Cannot save library Access to C:\Program Files (x86)\Open Workbench\views\User_en.rwl was denied..

Environment

Release : 16.0.1

 

Resolution

As the file (user_en.rwl) is corrupt, obtain the file (user_en.rwl) from a user that is not experiencing the problem and replace the file. 

1. Obtain the file from: C:\Program Files (x86)\Open Workbench\views
2. Replace the file on the affected user's computer: C:\Program Files (x86)\Open Workbench\views