ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Incomplete Scans return a Scan Status of "Scan Complete"


Article ID: 238776


Updated On:


Endpoint Protection


Reviewing the results of a Scheduled Scan, you notice the scan ran for less time than expected or scanned fewer files than expected, yet "Scan Complete" is returned as the Scan Status.


In some instances where a scan was interrupted (for example by system shutdown/reboot or the smc -stop command), a condition occurred that would cause an incorrect return code to be logged.


This issue is scheduled to be resolved in 14.3 RU5.