Why is the iCSP client driver allowing or blocking my USB device?
Article ID: 238750
Updated On:
Products
Issue/Introduction
iCSP client driver does nothing or blocks the USB storage device when it is plugged into a client computer
Environment
Release : all
Component : iCSP client driver
Cause
iCSP client driver does not recognize the device as a USB mass storage device type
OR
the USB device is set to read-only and/or the public_key.ini file is missing from it
Resolution
Read-only USB storage devices will be blocked by the client driver since the public_key.ini file can't be saved to a read-only storage device
There is no way to whitelist or add a USB device by device ID or any other means since the iCSP driver only blocks files on the device, not the device itself
The iCSP client driver does not recognize certain types of mobile devices that use different file transfer protocols and as such will not take any action when this device type is plugged into the client computer running the iCSP client driver
Review the Overview of Supported Devices techdoc on our online help page below:
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