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Client "Workbench only" not working after patch 14.0.2

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Article ID: 238740

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Updated On:

Products

CA Harvest Software Change Manager

Issue/Introduction

The Client-Installation Workbench only is not working after Installation of CUMULATIVE PATCH V14.0.2:

The Installation "Workbench and Administrator" is running well with Release 14.0.
After Installation of CUMULATIVE PATCH V14.0.2 the Client Installation "Workbench and Administrator" is still running well.

The Installation "Workbench only" with release 14.0 is running well.
After Installation of CUMULATIVE PATCH V14.0.2 the Error message is:
"Unable to intialize CA Hartvest SCM. Please ensure that all required components are installed." (CASCM.log)

Error message (.log):
!ENTRY com.ca.harvest.cmsdk 4 0 2022-03-15 15:58:42.090
!MESSAGE Failed to initialize CA Harvest SCM CMSDK. Please ensure that all required components are installed.
!STACK 0
java.lang.UnsatisfiedLinkError: C:\Program Files\CA\SCM\libldap64.dll: Can't find dependent libraries
           at java.lang.ClassLoader$NativeLibrary.load(Native Method)
           at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1934)
           at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1850)
           ……

Environment

Release : 14.0

Component : CA HARVEST SCM INFRASTRUCTURE (BROKER/AGENT/PEC/SECURITY

Resolution

Product Defect.

Efix provided by SE.