Translation is not applied as expected
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Translation is not applied as expected


Article ID: 238685


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


A translation using the Localization (Beta) feature is not displayed as expected or as it appears in the translation files.


Release : Any supported Clarity release.

Component : Clarity MUX Blueprints and Administration


The translations would be coming to the browser as "files" from the server. The files are built from the translations stored in the database if you have modified them. When the files are retrieved, they are cached in the browser and there is an expiration date on them. This is done so we don't download them again and again when they are requested as the user navigates from page to page.


Option 1) Bypass the cache for that page ('Hard reload'):

Additional method for Chrome and Edge:

  1. Open the Developer Tools (browser menu > More Tools > Developer Tools)
  2. With the Developer Tools still open, right-click on the browser refresh icon and select the Hard Reload option.


Option 2) Clear the browser caches:

Additional browser vendor documentation on how to clear caches:

Note that some browsers may allow clearing the caches for a certain amount of time. In this case, it is always recommended to select "Everything", "All time" or the equivalent option.

Additional Information

CA PPM Tuesday Tip: How to ensure data is displayed properly in the browser