When requesting a user object via the API, not all attributes are shown

Products

• CA Agile Central SaaS (Rally)
• CA Agile Central On Premise (Rally)
• Rally Perpetual Hosted

Issue/Introduction

When requesting a user object via WSAPI, not all of the user object attributes are visible.

For example, the following request is missing numerous fields such as DefaultProject, EmailNotificationEnabled, LastActiveDate and many more:

 

Cause

For security reasons, this can happen when the user making the request does not have sufficient access levels to view these privileged fields.

Resolution

Make the request using a user ID with higher security permissions.  At a minimum, Workspace Administrator permissions are needed to view these additional fields.