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MOM not seeing any agents

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Article ID: 238597

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

On-Premise APM QA environment 10.7

We recently removed two APM collectors and fell back to a single MOM in our APM environment.

I removed the loadbalancer entries for the two collectors as well as the entries for same hosts in IntroscopeEnterpriseManager.properties file

Restarted EM and now not seeing any agents

 

Environment

Release : 10.7.0

Component :

Resolution

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/administrating/configure-enterprise-manager/configure-enterprise-managers-and-clusters/configure-cluster-and-standalone-enterprise-managers.html

Configure a Standalone Enterprise Manager
Specify an Enterprise Manager as a standalone Enterprise Manager.
Follow these steps:
-On the standalone Enterprise Manager, navigate to <EM_Home>/config directory.
-Open the IntroscopeEnterpriseManager.properties file in a text editor.
-Modify the following property as shown:
introscope.enterprisemanager.clustering.mode=Standalone
-Save and close the file.
-Restart the Enterprise Manager.