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Post to WIP fails when triggered from a process

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Article ID: 238582

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

The Post to WIP job fails when it is triggered from a step within a process. The following error is seen in the process.

BPM-0531: The job invoked from the step has failed.

The job works without issues when triggered independently.

Environment

Version: 15.9.3.

Resolution

This issue was not reproducible on Patch 3 of version 15.9.3. There was no direct relationship with a defect/issue that this behaviour was mapped to, in the base version of 15.9.3.