Endpoint Detection and Response web console is unavailable error after reboot

Products

• Endpoint Detection and Response

Issue/Introduction

After rebooting the Endpoint Detection and Response (EDR) appliance, getting an error "EDR web console is unavailable".

 

Environment

EDR 4.6.8 and older

Cause

Known issue 

Resolution

Broadcom Engineering has resolved this issue in EDR version 4.7.0. Please update to EDR 4.7.0 at your earliest convenience to receive this fix. If you are unable to upgrade to EDR 4.7.0 please contact Broadcom Support for assistance.