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Alarms are not shown in report manager

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Article ID: 238486

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Updated On:

Products

CA Spectrum

Issue/Introduction

When generated adhoc day wise alarm report for landscape there are no alarms

Cause

As per the filters 10701 event is filtered

<$SPECROOT>/custom/repmgr/config/event-processing-filter.xml

<event-processing xmlns="http://www.ca.com"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xsi:schemaLocation="http://www.ca.com ./event-processing-filter-schema.xsd">

    <ignore>
 <event-type>0x00010701</event-type> 
        <model></model>
    </ignore>
</event-processing>

Environment

Release : 20.2

Component : Spectrum Reporting

Resolution

0x00010701 is the alarm set event

if we filter this event then alarms will not get synchronized in report manager

as per the filter they will be dropped.

 

Either remove the entry or comment the entry from the xml file

<$SPECROOT>/custom/repmgr/config/event-processing-filter.xml

    <ignore>
 <event-type>0x00010701</event-type> 
        <model></model>
    </ignore>
</event-processing>

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-1/installing-and-upgrading/install-report-manager/maintenance-and-troubleshooting/define-events-types-for-availability-processing.html#concept.dita_33526d8a81eac4d4e014d1634daf2791378f16b5_FilteringEventProcessing