Organization has a dedicated folder for each user under the "Users" folder.
They are multiple users who don't see their own folder when they expand the "Users" tree under Output Option when scheduling a report. users are facing difficulty saving their report outputs.
After investigation it was discovered that the Select Folder option when scheduling a report only fetches a total of 5000 folders in ascending order. It's independent of the access level of the user.
Release : 15.9.1,15.9.2,15.9.3,16.0.0,16.0.1
Component : PPMJSP
This is identified as a Defect JS-65551 by Tibco and we don't have any ETA on when it will be fixed.
As a workaround, please delete unused folders in the repository.
Rest API Approach to Delete folders :-
DELETE http://server.jasper.com/reportservice/rest_v2/resources/organizations/orgId/users/<folder Name>