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Spectrumgateway failing

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Article ID: 238420

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have recently Upgrade the SSL cert of Spectrum, and we have deleted the old cert and imported the new cert in the ca cert key store under the Spectrum gateway probe directory.

we still see the probe fail.

Environment

UIM 20.4 CUM 1
Spectrumgtw spectrumgtw_8.69_HF2
Spectrum UIM Services - 8.69
DX NetOps 21.2.8

Resolution

Re-deployed, Spectrumgateway probe freshly, and deactivated the jasperserver-pro and dashboard webapp load at startup to false

Re-keyed in all the information at the gatway probe and now the integration is working.

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