WSS agent used as access method to connect to WSS
When searching for WSS Agent connectivity status under Connectivity -> Agent in the WSS Portal, the device name reported appeared to be truncated e.g. the workstation reported the following device name (NOTE 220100C and end) as shown below
but the Device Name shown in portal is missing the last 0C as shown below
The device name reported on the host comes from the Windows registry Checking the registry setting on the workstation showed the device name was indeed truncated as shown above.
Corrected the registry and device name reported correctly
WSS Agent on Windows
Modified ComputerName registry entry at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ComputerName\ComputerName to include the right information.