ORA-00600 while exporting Data using TDM Subset

Products

• CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

Getting below error while exporting data from a oracle server using Data subset component.

Cause

Based on the error code, it is an issue with source Oracle DB settings. 

Environment

Release : 4.9.1

Component : Subset

Resolution

Below article in Oracle support forum that tells about this error code and it has to do with the UNDO RETENTION value set at DB level. 

Please refer below link:(you will need a Oracle support id to login).

https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=295960127636613&parent=EXTERNAL_SEARCH&sourceId=PROBLEM&id=2636026.1&_afrWindowMode=0&_adf.ctrl-state=1btxun1zzf_4

The resolution section of this article says: 

"Please resize the UNDO RETENTION values which will resolve these errors"