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Unable to auto-login web portal when account has Reason Required For Auto Connect PVP
Article ID: 238362
Updated On:
Products
CA Privileged Access Manager (PAM)
Issue/Introduction
Unable to auto-login web portal when using target account that has "Reason Required For Auto Connect" PVP attached to it. If customer uses the default PVP for that account, the web portal access is able to auto-login normally.
With "Reason Required For Auto Connect" PVP attached to the target account the following error occurred during Web Portal access and access failed
Login failed
SSO credentials are invalid.
Please contact your administrator
Cause
This is a known defect.
Environment
Release : 3.4.x, 4.0.x
Component : PRIVILEGED ACCESS MANAGEMENT
Resolution
This is a known defect that will be addressed in PAM 3.4.7, 4.0.3 onward.
Please raise a Support call ticket if you wish to check if we have available hot-fix for your current PAM version.
Attachments
Feedback
Yes
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