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Phishing Readiness emails not being copied over to the Administrators inbox when using the Outlook Add-in submission button.

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Article ID: 238358

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Updated On:

Products

Phishing Readiness Email Security.cloud

Issue/Introduction

When a user reports a phishing readiness email using the Outlook Add-in submission tool button, it is not sending a copied over to the administrators inbox. 

Resolution

Based on the headers provided in the submitted email, the Outlook Submission add-in will redirect the message to the Phishing Assessment campaign if the header "X-Black fin-Assessment" is present.  This will trigger a positive action and can be tracked in the Phishing readiness portal.