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Phishing Readiness emails not being copied over to the Administrators inbox when using the Outlook Add-in submission button.
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Article ID: 238358
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Updated On:
Products
Phishing ReadinessEmail Security.cloud
Issue/Introduction
When a user reports a phishing readiness email using the Outlook Add-in submission tool button, it is not sending a copied over to the administrators inbox.
Resolution
Based on the headers provided in the submitted email, the Outlook Submission add-in will redirect the message to the Phishing Assessment campaign if the header "X-Black fin-Assessment" is present. This will trigger a positive action and can be tracked in the Phishing readiness portal.