ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Process does not auto-start on idea update with multiple conditions

book

Article ID: 238348

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

A process set to auto-start on update when the condition is the ( ( ( Idea Annual Planned Ongoing OM Cost > 1000000 ) and ( Idea Annual Planned Ongoing OM Cost != Idea Annual Planned Ongoing OM Cost [Previous Value] ) ) or ( ( Idea Planned Cost > 1000000 ) and ( Idea Planned Cost != Idea Planned Cost [Previous Value] ) ) ) (sample values)

STEPS TO REPRODUCE: 

1. Create attribute on idea object of a type Money called "Annual Planned Ongoing OM Cost" and id = ann_plan_ct
2. Place below attribute on the Idea Layout: Edit
Planned Cost
Planned Capital Cost  
Planned Operating Cost 
Annual Planned Ongoing OM Cost  
Planned Cost Start 
Planned Cost Finish
3. Create simple process based on Idea object with Update event and start condition as below
 ( ( ( Idea Annual Planned Ongoing OM Cost > 1000000 ) and ( Idea Annual Planned Ongoing OM Cost != Idea Annual Planned Ongoing OM Cost [Previous Value] ) ) or ( ( Idea Planned Cost > 1000000 ) and ( Idea Planned Cost != Idea Planned Cost [Previous Value] ) ) )
4. Validate process
5. Attempt to update Annual Planned Ongoing OM Cost to 1000001

Expected Results: Process auto-starts

Actual Results: Process does not auto-start

 

Environment

Release : 16.0.1

Component : Clarity Process Management

Resolution

DE64600, Fixed in 16.0.3.

Workaround: The two conditions work as expected as an auto-start condition when used separately.