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Import.decode.failed message when importing Jaspersoft report

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Article ID: 238324

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Through Jaspersoft Studio you are unable to import a report that was created on the Development environment.

Receiving a pop-up that states 'import.decode.failed'

Cause

JS Studio was not configured to connect to the Production environment

Environment

Release : All supported releases

Component :PPMJSP

Resolution

Jaspersoft admin configured jaspersoft studio to connect to the production environment

Additional Information

Set Up the JasperReports Server Connection