Error message OPS1444S accessing OPSLOG from OPSVIEW

Products

• OPS/MVS Event Management & Automation

Issue/Introduction

It can happen that only some TSO users get the error message :

OPS1444S Dialog Manager service 'VGET OPSLOG PROF REBUILD' error, RC=X'0010' 

invoking OPSLOG from OPSVIEW Primary Menu and neither logoff/logon nor IPL make the problem go away.

How to fix it.

Environment

Release :  

Component : OPS/MVS

Resolution

If the users involved in this problem, have the same logon proc/clists/rexx of the other users that don't get it, the following steps can be done in order to try to remove the error: 

1. Logon TSO and go in OPSVIEW on the involved Lpar

2. Issue the commands

TSO ISRDDN

M OPBOPRTB

and check that this member is allocated to both : 

 ISPTABL  userid.ISPF.ISPPROF 
 ISPTLIB   userid.ISPF.ISPPROF 

(or any other unique dataset name for that user, so accessed only by that user).

3. Rename all the OPBOPRxx members present in the dataset listed at point 2 and retry