Failed to find required configuration file cloudconfig.ini when executing enroll.bat for Symantec Protection Engine

Products

• Protection Engine for Cloud Services
• Protection Engine for NAS

Issue/Introduction

When trying to enroll the Protection Engine (SPE) to the Cloud Console, you may see an error regarding the cloudconfig.ini file missing

Cause

There is likely a permissions issue or another process is preventing the batch file from creating these required .ini

Resolution

Create a new text document in the Scan Engine folder and rename the file to cloudconfig.ini. Now run the enroll.bat file again.