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Unable to import multi-select fields in Excel add-in
Article ID: 238201
Updated On:
Products
CA Agile Central SaaS (Rally)
CA Agile Central On Premise (Rally)
Rally Perpetual Hosted
Issue/Introduction
When trying to import a multi-select field in the Excel 2.4.4 add-in, a validation error is thrown:
Attribute '[field_name]' in column [column] uses unsupported type 'COLLECTION' and cannot be imported!
Environment
Release : 2.4.4
Component : Excel Add-in
Resolution
This is expected behavior and is documented here: Rally Add-in for Excel 2010 and 2013 Installation and User Guide
A workaround is to install the beta Excel add-in located here: https://techdocs.broadcom.com/us/en/ca-enterprise-software/agile-development-and-management/rally-platform-ca-agile-central/rally/c-integrating-top/c-connectors/c-other/c-excel-2016-office-365.html
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