U02000273 An error occurred at updating resource '/opt/automic/agents/bin/ucxjlx6.' Reason: '1 - Operation not permitted'.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Centralized Agent Upgrade (CAU) fails with error on Linux:
U02000273 An error occurred at updating resource '/opt/automic/agents/bin/ucxjlx6.' Reason: '1 - Operation not permitted'.

Environment

Release : 12.3 and 21.X

Component : Unix Agent 

Cause

Insufficient permissions

Resolution

1. Check agent log and make sure permissions are set correctly.

Good:
U02003034 File attribute : '-rw-r--r--   1 user user      20242    /opt/Automic/Agents/unix_02/bin/ucxjlx6.ini'
U02003054 The Agent was able to gain user privileges of real user 0.

Bad:
 U02003034 File attribute : '-r-xr-x---   1 user  user 3599491   /opt/automic/servicemanager/bin/../../agents/bin/ucxjlx6'
U02003033 The Agent has not been installed with root privileges and can therefore not be used to full extend.

Please see the documentation below:

https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/12.3/Automic%20Automation%20Guides/help.htm#Installation_Manual/InstallAgents/InstallAgentUNIX.htm?

https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/21.0.8/Automic%20Automation%20Guides/Content/InstallAgents/InstallAgentUNIX.htm?Highlight=install%20agent%20unix

 

1. Define root as owner, assign the group where the start user has to be a member of, set the execute bit for the group and set the SetUID (s-bit) for the agent file owner.

Example

• chown root ucxjlx6
• chgrp admin ucxjlx6
• chmod 4755 ucxjlx6