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U02000273 An error occurred at updating resource '/opt/automic/12.2.2_HF4/agents/bin/ucxjlx6.' Reason: '1 - Operation not permitted'.

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Article ID: 238176

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Centralized Agent Upgrade (CAU) fails with error on Linux:
U02000273 An error occurred at updating resource '/opt/automic/12.2.2_HF4/agents/bin/ucxjlx6.' Reason: '1 - Operation not permitted'.

Cause

Insufficient permissions

Resolution

1. Check agent log and make sure permissions are set correctly.

Good:
20220317/233115.526 - 20220217/233109.421 - U02003034 File attribute : '-rw-r--r--   1 user user      20242  2022-02-17/22:52:27  2022-02-17/22:52:17  2022-02-17/22:52:17  /opt/Automic/12.3/Agents/lvntest000279_unix_02/bin/ucxjlx6.ini'
20220317/233115.526 - 20220217/233109.421 - U02003054 The Agent was able to gain user privileges of real user 0.

Bad:
20220322/163155.628 - U02003034 File attribute : '-r-xr-x---   1 user  user 3599491  2022-03-22/05:02:34  2022-02-15/11:11:06  2022-02-15/11:31:44  /opt/automic/12.2.2_HF4/servicemanager/bin/../../agents/bin/ucxjlx6'
20220322/163155.629 - U02003033 The Agent has not been installed with root privileges and can therefore not be used to full extend.

Please see the documentation below:

https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/12.3/Automic%20Automation%20Guides/help.htm#Installation_Manual/InstallAgents/InstallAgentUNIX.htm?

  1. Define root as owner, assign the group where the start user has to be a member of, set the execute bit for the group and set the SetUID (s-bit) for the agent file owner.

Example

  • chown root ucxjlx6
  • chgrp admin ucxjlx6
  • chmod 4755 ucxjlx6