GIM69195S ** The server at https://141.202.0.16: Error: 404 - Not Found or multiple connection failures and S222
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GIM69195S ** The server at https://141.202.0.16: Error: 404 - Not Found or multiple connection failures and S222

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Article ID: 238163

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Updated On:

Products

COMMON SERVICES FOR Z/OS

Issue/Introduction

After the change of Broadcom's IP address for RECEIVE ORDER (Critical Alert 20111) you had to change our firewall rules to allow traffic to the new IP address.

However, running the same JCL, just with IP address change, the jobs receive this error:

GIM69195S ** RECEIVE PROCESSING HAS FAILED. THE SERVER AT https://141.202.0.16/receiveorder DETECTED AN ERROR: 404 - Not Found.            

Another symptom of this is during the connection to https://eapi.broadcom.com/receiveorder it will fail with an abend S222:

request type="submitUpdateOrderRequest" textinv="/tmp/SMPE2022080151429954596/in
 ventory" content="all" waitTime="NOLIMIT"                                                                                                                         
  Connection failed.
 Connection attempt: 1
 Will retry connection to the order server in 1 minute.
 Connection failed.
 Connection attempt: 2
 Will retry connection to the order server in 1 minute.
 Connection failed.
 Connection attempt: 3
 Will retry connection to the order server in 1 minute.
 Connection failed.
Etc.

This is followed by:
IEF450I jobname GETMAINT - ABEND=S222 U0000 REASON=00000000

Environment

Release : 15.0
Component : RECEIVE ORDER

Cause

The relationship between the new IP address 141.202.0.16 and the DNS name eapi.broadcom.com was not defined.

Resolution

Define the relationship between the IP address and DNS name via TCPIP IPNODES parameters.