GIM69195S ** The server at https://141.202.0.16: Error: 404 - Not Found or multiple connection failures and S222

Products

• COMMON SERVICES FOR Z/OS

Issue/Introduction

After the change on IP address of eapi.broadcom.com from 192.19.232.182 to 141.202.0.16 you performed on 11 March, we had to change our firewall rules to let traffic go from our z/OS system to 141.202.0.16.

But today running exactly the old JCL, just with IP address change, the jobs receive this error:

GIM69195S ** RECEIVE PROCESSING HAS FAILED. THE SERVER AT https://141.202.0.16/receiveorder DETECTED AN ERROR: 404 - Not Found.            

Another symptom of this is during the connection to https://eapi.broadcom.com/receiveorder it will fail as follows with an S222:
request type="submitUpdateOrderRequest" textinv="/tmp/SMPE2022080151429954596/in                                                    
 ventory" content="all" waitTime="NOLIMIT"                                                                                           
                                                                                                                                     
 Connection failed.                                                                                                                  
 Connection attempt: 1                                                                                                               
 Will retry connection to the order server in 1 minute.                                                                              
 Connection failed.                                                                                                                  
 Connection attempt: 2                                                                                                               
 Will retry connection to the order server in 1 minute.                                                                              
 Connection failed.                                                                                                                  
 Connection attempt: 3                                                                                                               
 Will retry connection to the order server in 1 minute.                                                                              
 Connection failed.                                        
Etc.
This is followed by:
IEF450I WZWV7JRC GETMAINT - ABEND=S222 U0000 REASON=00000000  836                                                                                                  

 

Environment

Release : 15.0

Component : RECEIVE ORDER

Cause

The relationship between 141.202.0.16 and the DNS name of eapi.broadcom.com was not defined.

Resolution

Define the relationship between 141.202.0.16 and eapi.broadcom.com via TCPIP IPNODES parameters.

Additional Information

Review Critical alert 20111 listed under the Critical Alerts found on the Mainframe Dashboard
Follow the instructions under Troubleshooting the Network Connections found in the text of the alert