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Endevor Abend U2225 in C1GP0000

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Article ID: 238134

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Updated On:

Products

Endevor Software Change Manager (SCM)

Issue/Introduction

Endevor action gets error message ACMR034E  and abend CODE U2225

ACMR034E  #NDVR.RCT.ACMROOT IS IN USE BY ANOTHER USER - RETRY THE ACTION AT A LATER TIME.     
C1G0140S  ENDEVOR - C1GP0000 ABENDED CODE=U2225                                               

The ACMROOT file is used shared. 

Is it mandatory to exclude Endevor from Hourglass ?

Cause

When Broadcom (ex CA) product produces a U2225 abend, check that IBM product Hourglass is causing the issue.

Environment

Release : 18.0

Component : Endevor Software Change Manager

HourGlass from IBM.

Resolution

It is not mandatory to exclude Endevor from Hourglass
Apply PTF UI79147 for IBM Hourglass product.
This will fix the issue without the need to make exclusions of Endevor load modules from Hourglass control.