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Charge Code Not Showing In Open Workbench OWB
Article ID: 238057
Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
A user cannot see a particular charge code in Open Workbench. The charge code can be seen in Clarity Classic.
OWB 2.1.2 is included with Clarity 16.0.1.
Environment
Release : 16.0.1
Resolution
Check if latest version of Schedule Connect (16.0.1) is installed.
OWB and Schedule connect are installed in the same Wizard run, therefore a reboot may need to be performed.
Additional Information
Reach out to the Support team to have a discussion with the enduser having the issue to have the demonstrated.
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