Group Trend Report error : HTML response error code: 500, error Internal server error occurred. Please contact your system administrator.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

At operator console > group has been cofigured for network interfaces > while accessing group trend report for that group it throws an error message as below

 

 

HTML response error code: 500, error Internal server error occurred. Please contact your system administrator.

 

Error Screenshot

 

 

 

Cause

Group memeber was missing from the  group.

Environment

Release : 20.4

Component : UIM OPERATOR CONSOLE - CABI REPORTS AND INTEGRATION

Resolution

There was no member for the selected group thats why the issue was happening , after adding the group member the report worked fine .