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Group Trend Report error : HTML response error code: 500, error Internal server error occurred. Please contact your system administrator.

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Article ID: 238033

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

At operator console > group has been cofigured for network interfaces > while accessing group trend report for that group it throws an error message as below
 
 
HTML response error code: 500, error Internal server error occurred. Please contact your system administrator.
 
Error Screenshot
 
 
 

Cause

Group memeber was missing from the  group.

Environment

Release : 20.4

Component : UIM OPERATOR CONSOLE - CABI REPORTS AND INTEGRATION

Resolution

There was no member for the selected group thats why the issue was happening , after adding the group member the report worked fine . 

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