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Post Upgrade Server is in starting but functioning

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Article ID: 237935

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Updated On:

Products

CA API Gateway

Issue/Introduction

After 10.1 upgrade from the ssgconfig menu the status shows STARTING

Process controller SSL errors on 2124 after upgrade 

2022-03-24T12:49:35.009-0400 WARNING 1 com.l7tech.server.processcontroller.o: default may still be starting, but API is throwing unexpected exceptions

javax.xml.ws.WebServiceException: Could not send Message.

at org.apache.cxf.jaxws.JaxWsClientProxy.mapException(JaxWsClientProxy.java:183)

at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:145)

at com.sun.proxy.$Proxy97.ping(Unknown Source)

at com.l7tech.server.processcontroller.o.b(Unknown Source)

at com.l7tech.server.processcontroller.o.a(Unknown Source)

at com.l7tech.server.processcontroller.ProcessController.a(Unknown Source)

at com.l7tech.server.processcontroller.ProcessController.a(Unknown Source)

at com.l7tech.server.processcontroller.ProcessControllerDaemon.a(Unknown Source)

at com.l7tech.server.processcontroller.ProcessControllerDaemon.main(Unknown Source)

Caused by: javax.net.ssl.SSLHandshakeException: SSLHandshakeException invoking https://localhost:2124/ssg/services/processControllerNodeApi: Remote host terminated the handshake

 

Cause

Customer only had TLS 1.0 enabled for listening port 2124, updated gateway disables TLS 1.0. 

 

Environment

Release : 10.0

Component : API GATEWAY

Resolution

Policy Manager -> Tasks -> Transports -> Manage Listen Ports 

Click “Node HTTPS (2124)” entry then click properties

Click SSL/TLS Settings

From Enabled TLS Version check TLS 1.1 TLS 1.2 TLS 1.3