CDM probe reboot alarm missing intermittently

book

Article ID: 237921

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Having  issues with reboot alarms from cdm probe. In some cases the alarm is created like it should and in other cases there is no alarm. 

Also sometimes when the server crashes the cdm.data file is empty when the server starts up.

When the server is rebooted normally the file contains the time stamp.

From our tests we saw that ,when the file is empty after reboot there is no alarm.

How can we fix this behavior ? 

 

Environment

Release : 20.3.3

Component : UIM - CDM WITH IOSTAT

cdm : 6.70/ 6.80/6.80HF1

Robot : 9.33HF6 running on RHEL 8

Resolution

This has been identified as a defect and test fix is attached to this KB which is on top of cdm 6.70 .

Fix will be merged in next cdm GA release.

Attachments

cdm-6.70-20220314.085427-24_1652924874315.zip get_app