ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
There is no data to display in the TDAD Service & Components
Article ID: 237888
Updated On:
Products
Endpoint Threat Defense for Active Directory
Issue/Introduction
None of the Symantec Threat Defense for Active Directory (TDAD) services are showing in Services & Components. Instead it reports "There is no data to display.".
Cause
SETDADHelperSvc service timed out while attempting to connect to SETDADMySQL service during system startup.
Environment
Release : 3.6.2.4
Resolution
This issue is resolved in TDAD 3.6.2.5. For information on how to obtain the latest build of Symantec Endpoint Threat Defense for Active Directory, see: Download Broadcom products and solutions
Workaround: Manually start the Symantec Endpoint Threat Defense for AD Helper Service service.
Feedback
Yes
No
Powered by
