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Department OBS xog issue

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Article ID: 237882

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

 

We are facing a problem with department OBS, where in the system has created 4 extra levels with no values in department obs, which has increased total levels to 11. We need to xog in OBS right for each unit but the when I try to xog in rights with obs definition having 11 levels, it is failing with unexpected tags exception and if I xog in with 10 levels, it is failing with there are extra levels not specified.   

Can you please suggest how we can add rights to each unit in this case or specify a method to delete unwanted level from department obs. 

 

 

Cause

For some reason the OBS xog file created additional rows for the OBS levels.

This could be seen in the UI as well as in OBS_PROJECT_LEVELS table.

 

Environment

Release : 16.0.0

Component : Clarity XOG and REST API

Resolution

This may required database updates. Please contact support for further assistance.