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Tomcat server running AWI hangs


Article ID: 237855


Updated On:


CA Automic Workload Automation - Automation Engine


We have migrated AWI to Redhat, this resulted in a freeze of Tomcat about once a week. No login was possible.
After restarting the Tomcat server the problem was resolved.

We checked that Tomcat still had enough free memory and the CPU utilization was practically 0.


The backend was sending Messages to AWI whenever they were generated, this resulted in Tomcat being overloaded.


Release : 12.3

Component : AWI

So far the issue has only been observed with Tomcat on Linux.


The issue has been resolved in AWI v12.3.8 (Available).

Now Messages are only sent to AWI in batches each second.