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Tomcat server running AWI hangs
Article ID: 237855
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
We have migrated AWI to Redhat, this resulted in a freeze of Tomcat about once a week. No login was possible.
After restarting the Tomcat server the problem was resolved.
We checked that Tomcat still had enough free memory and the CPU utilization was practically 0.
Cause
The backend was sending Messages to AWI whenever they were generated, this resulted in Tomcat being overloaded.
Environment
Release : 12.3
Component : AWI
So far the issue has only been observed with Tomcat on Linux.
Resolution
The issue has been resolved in AWI v12.3.8 (Available).
Now Messages are only sent to AWI in batches each second.
Feedback
Yes
No
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