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Not all alarm annotations are included in the message

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Article ID: 237820

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

DX OI SaaS

When the variable $annotation is added to the message template, the notification triggered, webhook or email, only contains the last entry in the alarm annotation tab, even when more than one can be seen added.

 

 

 

Cause

This field only contains the last value entered.

Environment

Release : SaaS

Component :

Resolution

Please note that this field only contains the last value entered. The confusion comes from the list of annotations you can see for each alarm.

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=5jnaW97vN0t9iJ7PWfrzHA==

However, this list shows the history, not the current values. This can be confirmed in the tab "LifeCycle Events"

 

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=ZSkGcOb+Sxhm33dTxXq5Sg==

As you can see, only the last value is considered.