ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Where to find data from Transfer Activities for Issues in the mdb database for SDM?

book

Article ID: 237811

calendar_today

Updated On:

Products

CA Service Desk Manager CA Service Management - Service Desk Manager

Issue/Introduction

We need to be able to extract the log data that is being transferred from Activities -> Transfer for Issues in SDM?

Where to find this information in the mdb database?

Environment

Release : 17.x

Component : SDM - MDB/Database

Resolution

You can get this information from the issalg table, action_desc column.

Example:

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=ubBuC9H/PESHUULIqhoE0Q==