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Where to find data from Transfer Activities for Issues in the mdb database for SDM?
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Article ID: 237811
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Updated On:
Products
CA Service Desk ManagerCA Service Management - Service Desk Manager
Issue/Introduction
We need to be able to extract the log data that is being transferred from Activities -> Transfer for Issues in SDM?
Where to find this information in the mdb database?
Environment
Release : 17.x
Component : SDM - MDB/Database
Resolution
You can get this information from the issalg table, action_desc column.