We are experiencing strange behavior with some agents. These agents suddenly stay in a "shut off" state in the investigator, and when we realize it, we have to remove the "shut off" check from investigator so the agent reports metrics again.
In the log files of our collector we only see that it disconnects from one collector and connects to the other, but in investigator view we see that once it disconnects from the collector, it does not report metrics. We discard a network problem because in the same host we have more agents that reports metrics without problems.
Release : 10.7.0