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Clarity Import Integration Mapping Job is not completing


Article ID: 237767


Updated On:


Clarity PPM SaaS


While configuring the OOB Clarity Connections - Rally Integrations, after setting up the credentials required in the integration object instance you run the Clarity Import Integration Mapping job and the log shows the following error:

Rally Integration Mapping attribute Id is not available for the Integration Mapping
Exception while fetching TypeDefinition from Unexpected response status: 404
Exception while import integration mappings for Rally Integration
org.apache.http.client.ClientProtocolException: Unexpected response status: 404


Release : 16.0.1

Component : Clarity Add-Ins (PMO, Rally)


Check Rally user profile access rights. Increasing the access to a Rally Subscription Admin will allow the Import Integration Mapping job to completion.