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Clarity Import Integration Mapping Job is not completing

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Article ID: 237767

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

While configuring the OOB Clarity Connections - Rally Integrations, after setting up the credentials required in the integration object instance you run the Clarity Import Integration Mapping job and the log shows the following error:

Rally Integration Mapping attribute Id is not available for the Integration Mapping
Exception while fetching TypeDefinition from Rally.org.apache.http.client.ClientProtocolException: Unexpected response status: 404
Exception while import integration mappings for Rally Integration
org.apache.http.client.ClientProtocolException: Unexpected response status: 404

Environment

Release : 16.0.1

Component : Clarity Add-Ins (PMO, Rally)

Resolution

Check Rally user profile access rights. Increasing the access to a Rally Subscription Admin will allow the Import Integration Mapping job to completion.