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Issue with Text to Speech recognition mobile application

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Article ID: 237759

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Updated On:

Products

CA Identity Manager CA Identity Suite

Issue/Introduction

We have an application were we have text-speech feature enabled for physically challenged. The text to speech functionality doesn't work for error messages displayed on the screen. Do you have any article on how to enable this or could you please help us to resolve these kind of issues?

 

Environment

Release : 14.3

Component : IdentityMinder(Identity Manager)

OS details: Windows Server 2016
IDM FullVersion: 143.0.0.416 CP2
Standalone
Cluster, 2 nodes

Resolution

There was an IM mobile application long ago but it was deprecated.  The mobile application ended with the 14.x versions.  Now we use the ui7-508 skin

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-3/platform-support-matrix/client-environments.html

Our ui7-508 skin needs to be used for Section 508 compliance.  This skin would need to be used for the IM ui in the browser screen to be read properly. 

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-3/Section-508-Compliance-and-Accessibility-Features.html

Unfortunately, there are not any supported mobile applications to access IM outside of the supported browsers to access IDM.  In this case, I certainly understand the need to access IM through a special application which reads the screen (possibly better than browser screen readers).  However, this would not have been tested during the QA process.  For Section 508 compliance, the ui7-508 skin was developed for browser screen readers.