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OneClick WebApp console not opening in the local laptop/desktop
Article ID: 237703
Updated On:
Products
CA Spectrum
DX NetOps
Issue/Introduction
For one region, users are not able to log into the OneClick WebApp. Other users in other regions are able to login without issue.
Cause
For this particular issue, there was a firewall rule preventing access to the https port on the WebApp system.
Environment
Release : Any
Component : Spectrum OneClick
Resolution
Ensure http and https ports are open in the firewalls.
Feedback
Yes
No
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