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OC "cabi/api/server info 503" on Home, Dashboard and Reports pages
Article ID: 237657
DX Unified Infrastructure Management (Nimsoft / UIM)
Attempting to access OC Home, Dashboard and Reports pages display CA Business Intelligence (CABI) component is needed
Browser's developer tool captured the following error: "cabi/api/server info 503" on Home, Dashboard and Reports pages
The wasp.log captures the error below
Unable to initialize cabi probe client: Unable to communicate with any of the possible cabi probes: cabi,cabi_external
Required UIM ports are not opened between the OC and CABI systems
Release : 20.3 ,20.4
Component : UIM - CABI
Ensure that UIM and HTTPS/HTTPS ports are open between the OC and CABI. Use telnet or similar tool to validate that ports are opened.