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Delay in processing events from Mainframe - AXC0768E REXX queue full

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Article ID: 237630

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Updated On:

Products

Automation Point

Issue/Introduction

We are experiencing a delay in receiving alerts from the Mainframe. The delay starts with a minute delay and has reached up to 40 minutes over time. This is happening on all 4 of our production servers, rebooting the servers seems to get rid of the delay but several hours later the problem returns.  

Symptoms from AP logs:

AXC0768E REXX queue full 

Environment

Release : 11.6 11.7

Component : Automation Point

Resolution

Increase the "Maximum REXX Program(s)" value that represents the maximum size of the queue of REXX programs executions from 25 to 100: